Refund & Cancellation Policy

Last Updated: April 1, 2026

Thank you for choosing [PB Exam] for your educational resources. Because our products are digital and delivered instantly via download or online access, we have established the following refund policy.

1. Digital Products (Notes, E-books, Guides)

Due to the nature of digital content, all sales are final. Once a file has been downloaded or accessed, we cannot offer a refund, exchange, or cancellation.

We encourage you to review any available previews, descriptions, and table of contents before making a purchase to ensure the material meets your needs.

2. Subscription Services

If you have a recurring subscription (e.g., Monthly Pro Access):

Cancellations: You may cancel your subscription at any time through your account settings. You will continue to have access until the end of your current billing cycle.

Refunds: We do not offer partial refunds for unused portions of a subscription period.

3. Exceptions (The "Fair Play" Clause)

We may issue a refund at our sole discretion under the following specific circumstances:

Technical Issues: If there is a proven technical defect in the file that prevents it from being opened (and our support team cannot fix it).

Duplicate Purchase: If you accidentally purchased the exact same item twice within a 24-hour window.

Non-Delivery: If you were charged but the system failed to grant you access to the materials.

4. How to Request a Refund

If you believe you qualify for an exception, please email us at [help.chotala@gmail.com] within 7 days of your purchase. Please include:

Your Order ID.

The email address associated with the account.

A detailed description of the issue.

5. Processing Time

Approved refunds will be processed back to your original payment method within 5-10 business days, depending on your bank or card issuer.

By completing a purchase on [PB Exam], you acknowledge that you have read and agree to this Refund Policy.